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The Service Organization: How to Deliver and Lead Success...

Tarling, Kate
The Service Organization: How to Deliver and Lead Successful Services, Sustainably
All organizations are becoming service organizations. But most weren't built to deliver services successfully end-to-end, and the human, operational and financial impacts are abundantly clear. In the digital era the stakes are even higher, given how rapidly services change. Yet default working practices (governance, planning, funding, leadership, reporting, programme and team structures) inside large organizations haven't changed. Rather than ...

CHF 33.90

Having Your Say: Threats to Free Speech in the 21st Century

Shackleton, J.
Having Your Say: Threats to Free Speech in the 21st Century
Today should be a Golden Age for free speech - with technology providing more ways of communicating ideas and opinions than ever before. Yet we're actually witnessing a growing wave of restrictions on freedom of thought and expression. In Having Your Say a variety of authors - academics, philosophers, comedians and more - stress the fundamental importance of free speech, one of the cornerstones of classical liberalism. And they provide informe...

CHF 36.90

The Sharing Economy: Its Pitfalls and Promises

Munger, Michael
The Sharing Economy: Its Pitfalls and Promises
Transactions have always taken place. For hundreds of years that 'place' was a market or, more recently, a shopping mall. But in the past two decades these physical locations have increasingly been replaced by their virtual counterparts - online platforms. Here, author Michael C. Munger demonstrates how these platforms act as matchmakers or middlemen, a role traders have adopted since the very first exchanges thousands of years ago. The differ...

CHF 27.50

An Introduction to Democracy

Butler, Eamonn
An Introduction to Democracy
What is democracy? How does it work? What are its strengths - and its shortcomings? Two-thirds of the world's population, in over 100 countries, live under governments that claim to be democratic. Yet few of those governments live up to the ideals of democracy, or respect its key principles and institutions. Here, author Eamonn Butler defines democracy, explains its purposes, and shows the difference between genuine democracy and the many sham...

CHF 27.50

Driverless Cars

Wolmar, Christian
Driverless Cars
Driverless cars are being hyped strongly by industry and government as an inevitable feature of our (near) future transport options. This book argues that they will not be - as the technical, ethical and environmental difficulties are too great. Autonomous vehicles are also the wrong solution to the wrong problem.

CHF 21.90

Weaponization of Trade: The Great Unbalancing of Politics...

Harding, Rebecca
Weaponization of Trade: The Great Unbalancing of Politics and Economics
Trade is being weaponized - and this isn't good. As politicians on both sides of the Atlantic raise the stakes, trade is increasingly a tool of coercion to achieve strategic influence. This book looks at the risks for us all as trade becomes an instrument of foreign policy, and shows how politicians could turn things around.

CHF 22.50

How Markets Work: Disequilibrium, Entrepreneurship and Di...

Kirzner, Israel M.
How Markets Work: Disequilibrium, Entrepreneurship and Discovery. Israel M. Kirzner
In the last hundred years or so, the neo-classical school has come to dominate microeconomic thinking. Economists concerned with competition have taken refuge in increasingly complex models which emphasize the end-state of competitive equilibrium. This paper presents, in non-technical terms, an 'Austrian' view of how a market economy works. The writer of this book follows in the Austrian tradition as he tries to crystallize the theory of entre...

CHF 31.90